Privacy Policy

Last updated: 9/2/2025

General Information

AgeWell North Nassau Internal Medicine & Wellness (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information, especially in relation to the medical services we provide.

Information We Collect

Personally Identifiable Information (PII)

• Full name, address, phone number, and email address
• Date of birth, social security number, and state ID number
• Concierge contact information

Protected Health Information (PHI)

• Medical history, diagnoses, and treatments
• Laboratory results and imaging studies
• Prescribed medications and allergies
• Billing and health insurance information

Website Information

• IP address, browser type, and operating system
• Pages visited and time spent
• Cookies and similar tracking technologies

How We Use Your Information

Medical Purposes

• Provide medical care and treatment
• Coordinate with other healthcare providers
• Manage appointments and reminders
• Process payments and insurance claims

Operational Purposes

• Improve our integrative services and patient care
• Comply with legal and regulatory obligations
• Administrative and service communications
Medical research (with consent)

Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

With your consent: We only share information when you explicitly authorize us to do so.

For healthcare: With other healthcare providers involved in your treatment.

By legal requirement: When required by law or to protect legal rights.

For essential services: With service providers who help us operate (with confidentiality agreements).

HIPAA Compliance

We fully comply with the Health Insurance Portability and Accountability Act (HIPAA) and its regulations. Your rights under HIPAA include:

• Right to access your medical information
• Right to request corrections to your information
• Right to receive notice of our privacy practices

• Right to request restrictions on how we use your information
• Right to receive confidential communications
• Right to file a complaint if you believe your rights have been violated

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information, including:

Encryption

Data encrypted in transit and at rest

Controlled Access

Access limited to authorized personnel only

Monitoring

Regular audits and security monitoring

Your Rights

Access and Portability

You may request a copy of your personal information in a structured, machine-readable format.

Rectification

You may request that we correct inaccurate or incomplete personal information.

Erasure

You may request deletion of your personal information, subject to certain legal exceptions.

Restriction of Processing

You may request that we limit how we process your personal information.

Privacy Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Privacy Officer: AgeWell North Nassau Internal Medicine & Wellness

Address: 3 School Street, Suite 204, Glen Cove, NY 11542

Phone: (516) 759-5011

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a prominent notice on our website. We recommend reviewing this policy periodically to stay informed about how we protect your information.